Privacy Policy

Fancy Lyfe Concierge ("we," "us," or "our") operates the website [fancylyfe.com] (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our Site and services. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information:
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other details you provide when you:

  • Request a quote or service.

  • Contact us via the Site or email.

  • Sign up for newsletters or promotions.

Non-Personal Information:
We may also collect non-personal information that does not directly identify you, such as your IP address, browser type, operating system, and browsing behavior on our Site.

Cookies and Tracking Technologies:
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us analyze Site usage and improve our services. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our cleaning services.

  • To respond to your inquiries, requests, or feedback.

  • To process payments and manage bookings.

  • To send you promotional materials, newsletters, and other communications related to our services (with your consent).

  • To analyze and improve our Site’s functionality and user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our Site, processing payments, or delivering services.

  • Legal Requirements: If required by law or in response to legal processes, we may disclose your information to comply with legal obligations or protect our rights.

4. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. You may request the deletion of your personal information at any time by contacting us at [info@fancylyfe.com].

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Opt-out of receiving promotional communications.

  • Request the deletion of your personal data.

To exercise any of these rights, please contact us at [info@fancylyfe.com].

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site with the updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fancy Lyfe Concierge
Phone: 510-717-5215
Email: [info@fancylyfe.com]
Website: [fancylyfe.com]